If you come across any form of harassment, abuse, or safety concerns, how do you report someone on Snapchat? This article breaks down how Snapchat support works, what constitutes a violation on Snapchat and how to report a Snapchat user. It also explains how to report a Snap or story and public profiles.
The Snapchat Support System
The Snapchat community support system is quite different from other social media. Reporting Snaps that violate Snapchat’s community guidelines can be tricky because the Snaps are not stored on the company’s servers. They also disappear after 24 hours, making it hard for the review team to conduct a proper investigation.
What Constitutes a Violation?
There are several actions that Snapchat considers violations. These actions range from:
Sexual contentBullyingGlorification of self-harmGraphics violenceetc.
However, you are free to report any action on Snapchat that makes you uncomfortable on the platform.
How To Report a Snapchat Account?
You can report any Snapchat account that consistently posts content that violates Snapchat’s community guidelines or makes you uncomfortable. Here is how to report a Snapchat account: Once this Report has been submitted, the Snapchat support group will review the terms of the offense and get back to you. You can also choose to block the user from the pop-up menu.
How To Report a Snap or Story?
If you wish to report a specific snap or story on Snapchat, the process is slightly different from reporting a user’s account. There are different types of content that you can report. The content includes:
Direct SnapsMy StoriesShared StoriesPublic User StoriesSnaps on the SnapMapSnaps on Spotlight
Here is how to report a Snap or story:
How To Report a Public Profile?
A public profile is one you are not friends with but shows up to the general public. You can also report such accounts if their snaps make you uncomfortable. Here is how to report a public profile on Snapchat:
How To Report a Snapchat Show?
Snapchat shows are a series of videos that play on your explore page. You don’t have to subscribe to see them. They usually appear underneath the stories of your friends. Here is how to report a Snapchat show: Instead of reporting a show, you can choose to “Hide this Content.” When done, Snapchat will not display that show on your explore page.
How To Report a Story Using Snapchat Web?
If you are using Snapchat on a desktop or pc, you can also report Snaps that make you uncomfortable through that medium. Here is how to report a story using the Snapchat web:
In Conclusion
Snapchat has reviewed that system to allow in-app reports. This is a good update as it makes it easy to register complaints. The process to report users, snaps and shows are detailed above.
